Support

Digital Servicebook har mycket att erbjuda. Så hur säkerställer du att du drar nytta av alla våra verktyg och fördelar?

Vi har samlat allt du behöver veta här.

Låt oss börja!

Kontakta support på telefon:
+46 36 293 79 94
Telefontid från kl. 09-16

Kontakta support på e-mail:
support@digital-servicebook.com
Svar inom 24 timmar

Prøv Digital Servicebook gratis i 30 dage

Vanliga frågor / FAQ

Mazda, BMW, Mercedes, VW, Audi, Seat, Jaguar, Landrover, Ford, Skoda, Toyota, Nissan, Suzuki, Hyundai, Smart, Mini

  • No – It is always the car owner who must be able to present documentation (which is not possible with an “original” servicebook)
  • If you use an “original” servicebook, your customer must ALWAYS have extended documentation.
  • YES – it is ALWAYS the car owner who must document that service has been performed – both under warranty and purchase / sale of the car.
  • The car owner gets automatic, direct access to data from the workshop that performs service.
  • Yes – The manufacturer always has access to documentation for service performed, in warranty cases.
  • The paper servicebook can be uploaded to Digital-Servicebook.com and in the future service can be added digitally.
  • Watch this car BY92196
  • Under 1 minute
  • Can be done manually via WEB / APP or directly via integration from the vast majority of IT systems used by the automotive industry.
  • Watch a video here
  • More time – save at least 10 minutes per service
  • Give the customer access to data
  • Keep the warranty
  • Prevent ODOmeter cheating – Watch this car AK41895
  • Only one service book for all cars.
  • All countries – Digital-Servicebook.com is built on VIN number, so all cars from all over the world can use Digital-Servicebook.
  • To date, no warranty cases have been rejected – if a manufacturer ask questions or will reject a warranty case – just contact our support, who will then take over the dialogue with the manufacturer.
  • And with the PRO solution, our legal team takes over and runs the case against the manufacturer.
  • support@digital-servicebook.com

Användarhandböcker - Steg för steg

Extra förmåner

Create the car owner

  • Give the customer access to the service history of the car. This gives the customer a closer relation to your workshop and digital access to the data of the car, which is good customer service.
  • The customer can automatically be informed of future service visits via text message.
  • Guide to creating a car owner
  • Guide to service text messages

 

Document everything

  • The more data you put in the system, the more both you and your customers will benefit from the system.
  • Timing belt, wheel change, MOT, insurance cases, undercarriage treatment, air condition maintenance, oil change etc. Everything can be documented.
  • Cars, busses, motor bikes, trailers, caravans etc. Anything with a VIN number can be added to the system.
  • Digital Servicebook can be used for both paper and online servicebooks.

Use the “Trusted Provider” logo

  • The logo shows your customers that you conduct quality work and document it digitally.
  • The logo may be used on websites, Facebook, in advertising etc.
  • Download logo here

Ladda ner app'en - Digital ServiceboOK

Ladda ner vår app och få tillgång till online booking och aviseringar direkt på din mobil.

support

Prenumerationen tjänas snabbt in

Utan Digital Servicebook kan det ta 5-10 minuter att stämpla en bil. Om du till exempel har 8 tjänster om dagen blir det över en timme, vilket då blir över 20 timmar i månaden!

Prova vår priskalkylator och se hur snabbt din prenumeration tjänas in.

Priskalkylator